Refund & Cancellation Policy

Placeholder text. This page shows the finished layout so you can see how it will look. The wording below is an outline only and must be replaced with your own policy before the site goes live.

This policy explains when you can cancel, and when a refund is available.

Cancelling before work begins

Explain the position and any window during which a full refund applies.

Cancelling after work begins

Explain how a partial refund is calculated.

If we cannot deliver

Explain what happens if Gradevise cannot complete the agreed support.

If you are unhappy with the support

Explain the process for raising a concern and the timescale for resolving it.

How refunds are paid

State the method and the timescale.

Your statutory rights

Confirm that the policy does not affect a consumer's statutory rights. Wording should be checked by a solicitor.

Contact

Questions about this policy can be sent to hello@gradevise.com.

Last updated: to be confirmed before launch.